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Customer Testimonials

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All | Web | Custom Digitizing

 Thank you for your help. I have purchased from one other site and the designs that I received from them are unusable. I have emailed this other site 9 times for help and received no response. They have my money and I have unusable designs. It is refreshing to see how you ( have responded. You have given me back the desire to trust an internet company again!  

By Yvonne
North Branford, Connecticut
  July 13, 2006

 I am new to the fabulous world of machine embroidery and so this is the first time I have ordered designs on line. I was amazed at how quickly I received my order and am absolutely delighted with the end results. Many thanks for the fast, efficient service and the terrific designs I purchased from you. I will certainly be buying from you again in the near future.  

By Julie
Halesowen, West Midlands
  July 06, 2006

 I really am glad you have the conversion section for the designs. I have several designs that are in a format other than .pes and really would like to use them. Thanks to your site I am able to do just that!! Thanks for the conversion section. 

By Sandra
Hadley, Pennsylvania
  July 06, 2006

 Thank you so much for your help with my design. The resizing you did worked out perfect. This was my first purchase from Embroidery Designs, and I want to say that it will not be my last. The staff that has helped me with this is wonderful, and I thank you ALL very much. 

By Jessica
Mobile, Alabama
  May 17, 2006

 I want to let you know that you have a very valuable person working for you. Because I had made a mistake, I missed out on the 5 free designs. I called and spoke to Elizabeth who patiently helped me through the procedure to get my free designs. You can be sure, thanks to Elizabeth that I will return to your site. 

By Diane
Pensacola, Florida
  February 03, 2006

 Would we do business with again--yes--no hesitation. And will invite others to shop your site also. The original idea was to buy designs for Grandma to use on her Brother machine for Christmas gifts for the grandchildren. We had some difficulties with your website, and we ordered wrongly, and then advised you by e-mail. Your answers to questions were quick, honest, and helpful. We had a question over billing and refund, and you handled it quickly and professionally. Grandma uploaded your PES programs into her Brother machine and said they sew beautifully, and that the quality of the designs is easily better than most of what she has seen before. She is a fan because of the quality of your designs. I am a fan because of your superior customer service. Do we need to look anywhere else? Not really. No way! Thank you for superior value and honest service--and we'll be back whenever we need designs! 

By Preston
Metropolis, Illinois
  February 03, 2006

 Thank you all so much for all your help last week. I was able to successfully open these designs and didn't need this opened one after all. ( I kept trying so I could figure it out for future times). The highlight of my day was your great staff and wonderful customer service. Thank You Thank You Thank You! I will work with your company any time and pass the word along to others. I was thrilled to interact with a company with such a fantastic way of being with their customers. 

By Cindy
DeLand, Florida
  February 03, 2006

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