100% Satisfaction Guarantee
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Welcome to EmbroideryDesigns.com

Satisfaction Guaranteed
100% Guarantee On All Designs

Shop on-line from home with the comfort of knowing that your designs are backed by a 100% Satisfaction Guarantee. Our designs are guaranteed to run smooth and match the images and design details on product pages. Our 30 day Guarantee gives you time to check your designs for color, quality, format and size at your convenience within the first 30 days. If for any reason you are unhappy with anything about the design, just contact our Customer Service Department and we will make any necessary corrections to the design to meet your satisfaction. If we can’t find a solution, you can exchange the design for another from the same vendor and same unit price or you can request store credit for the same amount that can be used for any design or product on our site.Check out our testimonials
Contact Us

If a design you’ve purchased proves to be not what you had expected, you can either email us at returns returns@embroiderydesigns.com or you can call us at 866-451-3900. We will promptly find a solution to meet your satisfaction. Submit a Testimonial
Returning The Design

No need to return the design, but we do ask that if possible you scan the sew-out and email an image back to us so that we can inform the vendor/digitizer of the problem with their design and ask them to fix it. This will prevent other customers from having the same problem.
Getting Your Exchange Or Store Credit

As soon as you contact us by email or phone we will do our best to correct the issues you are having with the design, and if that is not successful or you are still not completely satisfied, we will immediately exchange your design for your choice of another from the same vendor or add a gift card in the amount of your full purchase price of that design, which can then be used to purchase any other design or other product on our site. When a design proves to be of poor quality and no correction is possible to meet your satisfaction, and when the circumstances are justified, refunds for designs are issued to the credit card or bank account from which you originally paid for your designs.
Let's Make It Simple

If you aren't happy, we're not happy. You trusted us enough to buy the design. It is the least we can do.
We Will Match Any Price For Any Exact Design You Find On The Internet From The Same Vendor

Some of our vendors designs are also sold on other websites on the internet. We will match any advertised price or special that is offered on the date you purchased your designs . If you find the design somewhere on the internet at a lower price just call our customer service and we will promptly refund you the difference in what you paid us and the lower advertised price.
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