100% Satisfaction Guarantee
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Satisfaction Guaranteed

100% Money Back Guarantee On All Designs

Shop on-line from home with the comfort of knowing that your designs are backed by a 100% Money Back Guarantee. Our 30 day Guarantee gives you time to check your designs for color, quality, format and size at your convenience within the first 30 days. If for any reason you are unhappy with anything about the design, just contact our Customer Service Department and we will promptly issue a refund. Check out our testimonials

Contact Us

If you would like a refund for a design that you are not happy with you can either email us at returns@embroiderydesigns.com or you can call us at 866-451-3900. We will promptly issue a credit to your charge card. Submit a Testimonial

Returning The Design

No need to return the design but we do ask that if possible you scan the sew out and email an image back to us so that we can inform the vendor/digitizer of the problem with their design and ask them to fix it. This will prevent other customers from having the same problem.

Getting Your Money Back

As soon as you contact us by email or phone we will do our best to correct the issues you are having with the design and if that is not successful or you are still not completely satisfied we will immediately refund your full purchase price of that design. Refunds are issued to the credit card or bank account from which you originally paid for your designs. You will also get an email confirmation of the refund, if possible.

Let's Make It Simple

If you aren't happy, we're not happy. You trusted us enough to buy the design. It is the least we can do.

We Will Match Any Price For Any Exact Design You Find On The Internet From The Same Vendor

Some of our vendors designs are also sold on other websites on the internet. We will match any advertised price or special that is offered on the date you purchased your designs . If you find the design somewhere on the internet at a lower price just call our customer service and we will promptly refund you the difference in what you paid us and the lower advertised price.

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